Please note that new passwords must follow the password strength rules:
•Minimum of 8 characters.
•Mixed case containing numbers and symbols.
The Password Strength Meter will show you whether your password is strong enough.
If your desired password is not deemed strong enough, make it stronger by changing the case of some of the letters and by replacing some letters with numbers.
Basically, make the password hard to guess to protect your account from unauthorized use.
-
FAQ
More FAQs...To change your password:
•Click on your login name at the top left of your dashboard.
This will bring up your own, personal user account details.
•Your login information will be displayed.
•Simply click on the box that says password and type in your new desired password.
•To finish, simply click submit.
Your new password is read to use.
-
Password Strength
-
-
Customer and Technician Support
-
- Advance Setup
- Create Or Modify User
- Data Management
- Reporting
- Site Setup
- User Permissions
-
- Available Importing Headers
- Importing Data In WTS and WTS-P
- Recipient File Import Setup - No Routing Tree
- Recipient File Import Setup - Routing Tree
- Recipient Import File Templates
- Storage Locations
-
- Androide 4-02 APK Release
-
Android WTS APK 4-07 Release
-
Android WTS APK 4.07 Release
Android WTS APK 4.07 Release 11.8MB
-
Android WTS APK 4.07 Release
- Barcode Scanners
- Bluetooth Belt Printers
-
Mobile Device Setups - Android OS
-
Adding a Tab Suffix to the End of a Tracking Number
If during a Receive or Verify on Android-based handheld it is possible that after scanning the bar code the cursor will not enter the data and stay on the current line. The correct setting will bring the scanned bar code data in and become ready for the next package. If the ‘Enter’ key has to be pressed to populate the data, follow the steps below to add a ‘Tab’ suffix to the end of the data. - Android OS Setup
- ANDROID WTS and WTS-P Setup
-
MC67 Setup
Setting up and connecting the MC67 handheld devices to receive and deliver requires several steps. These steps are setting the date and time, connecting to a Wi-Fi network, and configuring the handheld with site credentials. -
TC51 - TC56 Setup
Setting up and connecting the TC51 or TC56 handheld devices to receive and deliver requires several steps. These steps are setting the date and time, connecting to a Wi-Fi network, and configuring the handheld with site credentials. - TC51-56 Ethernet Bracket Installation Guide
-
Updating the Datawedge
Datawedge is a handheld system application that interfaces between the handheld scanning function and a third party application (WTS/WTS-P/WTS Lite). Once a bar code is scanned, the datawedge configuration dictates what to do with the scanned data so WTS/WTS-P/WTS Lite can use the data.
-
Adding a Tab Suffix to the End of a Tracking Number
- Signature Pads
-
Subprint 1-2-0-8
-
SubPrint 1208x64
SubPrint 1.2.0.8 (x64).exe - Zip file - 6.97MB - Modified 2022-02-16
-
SubPrint 1208x64
- Thermal Label Printers
-
WTS Hardware Manuals
-
Honeywell 1300G User Guide
Hyperion 1300g General Purpose Handheld Linear Scanner User Guide -
MC67 User Guide
MC67 mobile computer and accessories. -
Motorola LI2208 User Guide
Motorola LI2208 Scanner -
Motorola LI4278 User Guide
Motorola LI4278 scanner. -
Symbol TC55
Symbol TC55 User Guide -
TC51- 56 Ethernet Adapter Bracket
TC51- 56 Ethernet Adapter Bracket Installation Guide -
Topaz 1x5 User Guide
Topaz Systems Signature Pads, Products, and Software. -
Topaz 4x3 User Guide
Topaz Systems Signature Pads, Products, and Software. -
Zebra GD420
Desktop Printers with Link-OS. -
Zebra GK420d
Desktop Thermal Printer. -
Zebra RW220
Zebra RW220 Mobil Printer User Guide. -
Zebra TC51
Zebra TC51 Touch Computer. -
Zebra TC55 5 Port Charging Cradle
Zebra TC55 5 Port Charging Cradle Installation Guide. -
Zebra TC56
Zebra TC56 Touch Computer. -
Zebra ZQ510 User Guide
Zebra ZQ510 Printer User Guide. -
Zebra ZT410 High Capacity User Guide
Zebra ZT410 High Capacity Printer User Guide.
-
Honeywell 1300G User Guide
-
-
Forwarding Label
-
Forwarding Label
The forwarding label allows the WTS/WTS-P user to set up a recipient with an address and printing an address label when receiving instead of a tracking label. It also will follow its own workflow.
-
Forwarding Label
-
License Plating - Master Barcode
-
License Plating Master Barcode
License plating is located on the Receive screen. It allows multiple packages to bemanifested into one master barcode or license plate. The manifest master barcode will only work on the handhelds.
-
License Plating Master Barcode
-
Mailstops
-
Creating Mailstops in WTS
Creating Mailstops allows a WTS user to validate a mailstop or mailbox has been visited.
-
Creating Mailstops in WTS
-
Resetting an Android-Based Handheld
-
Resetting an Android-Based Handheld
If the handheld is having connection issues and all means to restart the device has failed, you can reset the device and restore the device back to a fresh starting point.
-
Resetting an Android-Based Handheld
-
Retrieving Packages With The Handheld
-
Retrieving Packages With The Handheld
Using the 'Retrieve Packages' status to locate and deliver stored packages.
-
Retrieving Packages With The Handheld
-
Updating The Datawedge
-
Updating The Datawedge
Datawedge is a handheld system application that interfaces between the handheld scanning function and a third party application (WTS/WTS-P/WTS Lite). Once a bar code is scanned, the datawedge configuration dictates what to do with the scanned data so WTS/WTS-P/WTS Lite can use the data.
-
Updating The Datawedge
-
Forwarding Label
-
- Portal Pickup Admin Document
- Portal Pickup User Document
-
-
System Specifications
-
Quadient Branded Shipping Accounting and Tracking Products Hardware Requirements and Compatibility Matrices
Displays the current hardware requirements and compatibility matrices for EMS, ARM, WTS-P, and NeoShip. -
Windows 10 64 Bit HP600G5 All In One PC
The current Specifications for the HP Windows 10 64 bit All In One PC Neopost sells. Model: HP ProOne 600 G5 All-in-One PC. -
Windows 10 64 Bit HP800G4 All In One PC
The current Specifications for the HP Windows 10 64 bit All In One PC Neopost sells. Model: HP EliteOne 800 G4 All-in-One PC. -
Windows 10 64 Bit HP600G4 All In One PC
The current Specifications for the HP Windows 10 64 bit All In One PC Neopost sells. Model: HP ProOne 600 G4 All-in-One PC. -
Windows 10 64 Bit HP600G4
The current Specifications for the HP Windows 10 64 bit PC Neopost sells. Model: HP EliteDesk 600 G4 SFF.
-
Quadient Branded Shipping Accounting and Tracking Products Hardware Requirements and Compatibility Matrices
-
System Specifications
-
-
Action
-
Actions
Action is used when you are delivering or changing the status of 1 or multiple packages and the tracking numbers are in front of you to scan.
-
Actions
-
Alerts
-
Alerts
Alerts can be set up to alert the WTS user to contact a recipient immediately when a package has arrived. Alerts is above and beyond normal package receipt emails.
-
Alerts
-
Deliver
-
Deliver
Deliver is the same screen as the “Current Undelivered” screen. It will display options for filtering undelivered packages and all the currently undelivered packages within WTS.
-
Deliver
-
Multi-Receive
-
Multi-Receive
Multi-receive allow multiple items to be received for one recipient. From this Screen you cannot print labels.
-
Multi-Receive
-
Receive
-
Receive
Receive allows a WTS user to add a package to the database and put data against it that can be searched or printed on the label, if printing labels.
-
Receive
-
Recipients
-
Recipients
The recipients section allows a recipient to be added manually to WTS/WTS-P. Here recipients for WTS can be added, modified or browsed through the manual process.
-
Recipients
-
The Dashboard
-
Dashboard
The Dashboard shows real time data on packages by displaying widgets that contain package information. Also if sections of the widgets are selected, WTS will create a report on that data that will be displayed and can be exported to a printable PDF or Exported as a .csv for Excel.
-
Dashboard
-
Verify
-
Verify
Verify is an optional feature within WTS. It allows items with barcodes to be scanned/received in the system without putting package data against them.
-
Verify
-
WTS Desktop Retrieve
-
WTS Desktop Retrieve
The Desktop Retrieve feature allows customers to use the student ID’s or recipient name to populate all undelivered packages plus their storage locations. Also from the same screen, you can print a pick list label that will print a label with all tracking numbers and storage locations. As you scan the packages retrieved, they will check mark so that the scan verifies the package is for the recipient. This document will go over how the feature is enabled and utilized.
-
WTS Desktop Retrieve
-
Action
-
- Issues & Solutions
-
- WTS Pre-Advisor for Parcel Locker
- WTS Parcel Locker Integrated Setup
-