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  • FAQ

    NeoSendit is an application developed by Neopost that allows you to remotely print and post yourdocuments from anywhere and from any device (tablet, smartphone or PC).

    The security of your data is our highest priority.
    Each NeoSendit production facility routes documents using a secure and completely automated process. The elimination of manual labor and human error allows for guaranteed reliability and decreased delivery time.

    NeoSendit and its state-of-the-art production facilities provide the highest level of security and service:
    • Data transfer by secure protocol (SSL) identical to those used for banking transactions
    • 24/7 surveillance ensures operational continuity
    • Electrical infrastructure with back-up generators
    • Fire prevention measures

    Neopost produces and sends out mail to the USPS within 24 hours of documents being created. (working days only).

    To find out if an email has been opened, we load a tiny transparent image and detect when the image has been loaded. As it relies on images, it isn't 100% accurate.
    If a recipient's email application has the images turned off, the tracking image won't load, and the email will not be recognized as opened.
    In addition there is a short delay between the moment the email is opened and the moment it is visible in the application.

    Nothing, you can start using our app for free. There are no monthly fees or minimum usage.You only need to pay when you want to post a letter. Also, we are offering new users a $3.00 free credit to get started.

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