Mail piece is over 350 mm but under the MMF over size sensor

Machine info
Event id: MMF-00-010
Long description: Mail piece is over 350 mm but under the MMF over size sensor
Recovery: na


  • Cause

    There is a jam on the feeder, the envelope might be too long or two enveloppes were processed at the same time.
  • Action

    If two enveloppes have been processed at the same time you might want to modify the pressure on the separation finger thanks to the dedicated part on the feeder's top cover. You can also clean the rollers with a dedicated product to remove the paper dust. If there is only one envelope, it might be too long, please check the enveloppe max length for this machine.
  • Date created:
    11/29/2018 15:30:44
    Last updated:
    11/29/2018 15:32:25
    Product(range):
    IS-460, IS-480, IS-490, IS-5000, IS-6000, IS-6500, IN-600, IN-750, IN-700, IN-710, IN-760, IN-610, IN-360, IX-5 SERIES, IX-7 SERIES, IX-3 SERIES
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