• This Tech Tip submitted by Brigitte Peterson, Minneapolis.

  • All Models
    Error BAS-14-052 Weight Outside Range of Current Rate 

    The problem that is observed:
    On the All Models postage machines, you might get an error code of "BAS-14-052" "Weight or size outside range of current rate. Please choose another rate."

    Cause:
    This error occurs on weights that exceed the current rate Range. 

    Solution:
    What you need to do when this error displays: 
    1. Remove the item from the scale.
    2. Press OK. 
    3. Press the rate key. 
    NOTE: This is the key that is in the group of keys just to the left of the keypad. It is the top one that looks like a stamp with a head on it. 
    4. Select "the class that fits the higher weight range". 
    5. Place the item on the scale. 
    The scale will now give an amount and not an error.

    Models IS-330 and IS-350
    Error BAS-14-052 Weight Outside Range of Current Rate 

    The problem that is observed:

    On the IS 330 and 350 postage machines using 1st class, you might get an error code of "BAS-14-052" "Weight or size outside range of current rate. Please choose priority mail rate."

    Cause:
    This error occurs on packages that are thirteen ounces or higher. The reason this occurs is because the IS-330 and IS-350 do not support rate chaining. Rate chaining is the switching between 1st class envelope and Priority mail.

    Solution:
    What you need to do when this error displays: 
    1. Remove the item from the scale.
    2. Press OK. 
    3. Press the rate key. 
    NOTE: This is the key that is in the group of keys just to the left of the keypad. It is the top one that looks like a stamp with a head on it. 
    4. Select "Priority". 
    5. Select envelope / package, 
    6. Press OK. 
    7. Enter the destination zip code. 
    8. Place the item on the scale. 
    The scale will now give an amount and not an error.
Date created:
02/01/2017 15:45:52
Last updated:
03/13/2017 21:17:01
Product(range):
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