Fatal Error

Problem: Printer has displayed a "Fatal Error" message.
Cause: This simply means a problem has occurred requiring action to clear.
Solution: First, try turning off your printer then turning it back on. If this does not clear the message or remedy the problem, check to see if your printer is on a power strip (or not plugged directly into the wall). For testing purposes, be sure the printer is plugged directly into the wall. Often, the issue is power-related.

NOTE: If you see a series of letters and numbers(scrolling across the display) after the 3-digit error code, be sure to write these down also and report them when call or emailing Customer Support.

Date created:
05/22/2013 22:54:54
Last updated:
01/09/2015 14:39:40
HD-C11n, HD-C17n, HD-M11dn, HD-MF14dn