Avoiding Paper Jams

Tips on loading paper and adjusting paper guides so that paper will not jam. 
  • Step 1

    Open the paper tray to insert paper.

  • Step 2

    - Fan the stack of paper before placing it in the tray. This will shake out any paper dust and reduce any static in the paper, two major causes of paper mis-feeds.

    - Place the stack in the tray under the tabs.
    Do not fill above the "PAPER FULL" mark.

  • Step 3

    Adjust the tray Guides for the correct paper size. (The Tail Guide shown below should be touching the paper, but not jammed against the paper).

  • Step 4

    Gently slide the Tray into the printer, and push closed until the tray locks in place.

Date created:
05/22/2013 22:33:43
Last updated:
06/24/2014 13:59:26
Product(range):
HD-C11n, HD-C17n, HD-M11dn, HD-MF14dn
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