Envelope too thick on the dynamic scale

Machine info
Event id: DYN-04-001
Long description: Envelope too thick on the dynamic scale, remove it and use a label.
Recovery: Please remove the envelope on the dynamic scale, clear the message (press OK key) weight the envelope on the WP, and use a label.
If the problem continues please note the event code of the top right of the screen (3 letters 5 numbres) and contact your service provider

Date created:
08/27/2012 08:08:54
Last updated:
07/12/2017 15:53:04
IS-5000, IS-6000, IS-6500, IN-600, IN-750, IN-700, IN-710, IN-760, IN-610, IN-360