Online User Guide

IS-6000

Contents

  1. Read this First
    1. What you will Find in this Manual
      1. Symbols
      2. Glossary
    2. Safety Requirements
      1. Power Connection
      2. Compliance
  2. Mailing System Overview
    1. Mailing System Components
      1. Equipment overview
      2. Equipment Details
        1. Print Base
      3. Control Panel
      4. Dynamic Weighing Module
      5. Stackers (option)
        1. Catch Tray
        2. Drop Stacker
        3. Motorized Conveyor Stacker
      6. Accessories
        1. Weighing Platform (option)
        2. Remote Label Dispenser (option)
        3. Report Printer
        4. Handheld Scanner (option)
        5. How to use the Handheld Scanner
    2. Operator Controls
      1. Display Areas
      2. Control Panel
      3. Imprint, Postage and Rate Section
      4. Account Section
      5. Processing Modes Section
      6. System Monitoring Section
      7. Navigation Button Bar Section
      8. Display Adjustment
      9. Side-Panel Operation keys
      10. PC Toggle
        1. Display parameters
        2. How to toggle from your Mailing System display mode to your PC display mode
      11. Keyboard
      12. Touchpad / Mouse
    3. System Power Management
      1. System ON/OFF
        1. How to Turn the System ON/OFF
      2. System Sleep Mode
        1. How to Switch Between 'Sleep' And 'Wake' Modes
      3. Mail processing Start/Stop
        1. How to Start / Stop the mail processing
  3. Running Mail
    1. Processing Mail Guidelines
      1. In this Chapter
    2. Standard Setup
      1. Recommended Mail Processing Steps
        1. Preparing Mail and Mailing System for Operation
        2. Setting Postage and Date of Mailing
        3. Enhancing the Printed Stamp
        4. Final Mailing Preparation
      2. Introducing Tasks
        1. Task Home Screen
        2. Mail Types and Associated Tasks
      3. Sorting Mail
        1. How to Sort Mail by type
      4. Turning on the System and Starting a Work Session
        1. Turning on the System and Starting a Work Session
        2. How to Log in and Start a Work Session
      5. Frequently Asked Questions
      6. Choosing a Task and Enhancing the Stamp
        1. Enhancing and Modifying the stamp
      7. Choosing Rates and Weighing Modes
        1. Settings Sequence for Postage
      8. Changing Accounts
        1. Changing Accounts
      9. Resetting the Item Counter
        1. How to Reset the Item Counter
      10. Checking the Sealing Mode
        1. How to Select the Sealing Mode
    3. Running Mail
      1. Recommended Steps for Processing Mail
        1. Running Mail by Weighing Mode
        2. Using Labels
      2. Running Mail Using the Dynamic Weighing Module
        1. Steps to Run Mail in Dynamic Weighing Modes
      3. Running Mail Using the External Weighing Platform
        1. Running Mail in Standard Weighing Mode
      4. Running Mail in Differential Weighing Modes
        1. Steps to Run Mail in Differential Weighing Modes
      5. Running Mail in Manual Weighing Mode
        1. Running Mail in Manual Weighing Mode
    4. Running Special Mail Types
      1. Steps to Re-date Mail
        1. Re-Dating Mail
      2. Correcting Postage Amount
        1. Correcting the Postage Amount
      3. Running Permit Mail
        1. Steps to Set Up Permit Mail Printing
        2. Running Permit Mail
        3. Steps to Run Permit Mail
      4. Running mail for “Incoming Dating”
        1. Recommended Steps
        2. How to Process Incoming 'Received' Mail
      5. Running 'No Printing Mail' (Sealing or Counting only)
        1. Recommended Steps for Processing No Printing Mail
        2. How to Process Mail without Printing
      6. Counting Piece on the Weighing Platform
        1. How to Count Mail Pieces Using Weighing Platform
    5. Filling the Sealer Bottle
      1. Selecting the Print Mode
        1. How to Change the Print Mode
      2. Selecting a Rate
        1. Selecting a Postage Rate
        2. How to Select a Rate
      3. Entering Postage Manually
        1. How to Enter Postage Manually
      4. Selecting a Weighing Mode
        1. Descriptions of Weighing Modes
        2. Changing the Weighing Mode
        3. How to Change the Weighing Mode
      5. Entering Weight Manually
        1. How to Enter Weight Manually
      6. Using the Item Counters
        1. How to Reset the Item Counter
      7. Customizing the Stamp
        1. Displaying the Imprint Settings Screen
        2. How to Display the Imprint Settings Screen
        3. Adding Custom Text
        4. How to Add (or Cancel) a Text on the Stamp
        5. Adding an Ad slogan
        6. How to Add (or Cancel) an Ad slogan on the Stamp
      8. Selecting a Permit
        1. How to Select a Permit
      9. Offsetting the Print Position
        1. How to Apply (or Cancel) a Print Offset
      10. Changing the Date in the Stamp
        1. How to Change the Date on the Stamp
      11. Using Imprint Memories
        1. How to Use an Imprint Memory
      12. Using the Feeder
        1. How to Use the Feeder
        2. How to Adjust the Mail Thickness Settings
        3. Postcard Mail or Thin Mail Processing
        4. Puffy Mail or Thick Mail Processing
      13. Using the Sealer
        1. How to Select the Sealing Mode
        2. How to Adjust the Moisture Level for Sealing
      14. Filling the Internal Label Dispenser
        1. How to Fill the Internal Label Dispenser
      15. Printing Using the Remote Label Dispenser
        1. How to Print Using the Remote Label Dispenser
  4. Postage and Funds Management
    1. Overview
      1. Managing Funds
      2. Tracking Funds
    2. Managing Funds
      1. Checking Funds
        1. How to Check the Funds
      2. Adding Funds (Postage)
        1. How to Load Funds
    3. Unlocking the PSD
      1. How to Unlock the PSD (Postal inspection)
  5. Filling the Sealer Bottle
    1. Introducing the 'Account Modes'
      1. Accounting Function
      2. Access Control Function
      3. Selecting an 'Account Mode'
    2. Implementing an 'Account Mode'
      1. Filling the Sealer Bottle
        1. How to Display the 'Account Mode' Management Menu
      2. Setting Up to 'No account' Mode
        1. Process for Implementation
        2. How to Change Mode to 'No account'
      3. Setting Up to 'No account with access control' Mode
        1. Process for Implementation
        2. How to Change Mode to 'No account with access control'
        3. Management Menu of 'No account with access control' Mode
        4. Changing the System PIN Code
        5. How to Change the Shared System PIN Code
      4. Setting Up to 'Accounts' Mode
        1. Process for Implementation
        2. How to Set up to 'Accounts' Mode
        3. Management Menu in 'Accounts' Mode
      5. Setting up to 'Accounts with access control' Mode
        1. Process for Implementation
        2. How to Set up to 'Accounts with access control' mode
        3. Management Menu of 'No account with access control' Mode
      6. Setting up to 'Remote account management' mode
        1. How to Activate 'Remote account management' mode
    3. Managing Accounts
      1. Creating an Account Structure Using Groups
        1. Group Outline
        2. Displaying the List of Groups and Accounts
        3. Status
        4. How to Display the List of Accounts and Groups
      2. Managing Groups
        1. Group Parameters
        2. Creating Groups
        3. How to Create a Group
        4. Modifying a Group
        5. How to View/Edit a Group or a Subgroup
        6. Activating a Group of Accounts
        7. How to Activate / Deactivate a Group
        8. Deleting a Group
        9. How to Delete a Group or Subgroup
      3. Managing Accounts
        1. Account Parameters
        2. Creating Accounts
        3. How to Create an Account
        4. Editing Accounts
        5. How to View / Edit Account Parameters
        6. Activating Accounts
        7. How to Activate / Deactivate an Account
        8. Deleting Accounts
        9. How to Delete an Account
      4. Account List Import/Export
        1. Exporting the Account List
        2. How to Export the Account List
        3. Importing Accounts
        4. How to Import Accounts
    4. Managing Operator PIN Codes
      1. Operator / PIN Code Parameters
      2. Displaying the Operator List
        1. How to Display the Operator List
        2. Status
      3. Managing the Operator PIN Codes
        1. Creating Operators
        2. How to Create an Operator
        3. Modifying Operators
        4. How to Modify an Operator
        5. Assigning Accounts to the Operators
        6. How to Assign Accounts to an Operator
        7. How to Unassign Accounts to an Operator
        8. Activating Operators
        9. How to Activate / Deactivate an Operator
        10. Deleting Operators
        11. How to Delete an Operator
    5. Advanced Reporting Functions
      1. Account Management Enhancements
        1. Associate Budgets to Accounts
        2. Automatically Apply Account Surcharges
      2. Budget and Surcharge Parameters
        1. Budget Global Parameters
        2. Budget Account Parameters
        3. Surcharge Parameters
      3. Setting-up the Budget and Surcharge Function
        1. How to Activate/Deactivate the Budget and Surcharge Function
        2. How to Modify Period or Start Day of Budgets
      4. Setting-up the Budget and Surcharge for an account
  6. Reports
    1. Reports Overview
    2. Generating Reports
      1. How to Generate a Report as a User
      2. How to Generate a Report as Supervisor
    3. Operational Presort Report
      1. How to Activate / Deactivate the Operational Presort Report
    4. Counter Data Reports
      1. Incoming Mail Batch Data Report
        1. Batch Data Report
        2. How to Generate a Batch Data Report
      2. Incoming Mail Batch Data Report
        1. How to Generate an Incoming Mail Batch Data Report
    5. Postage Data Reports
      1. Day Report
        1. How to Generate a Day Report
      2. Daily Usage Report
        1. How to Generate a Daily Usage Report
      3. Monthly Usage Report
        1. How to Generate a Monthly Usage Report
      4. Operational Permit Report and Historic Reports
        1. How to Generate a Permit Report, and Historic Reports
      5. Operational Presort Report and Historic Reports
        1. How to Display the Operational Presort Report and Historic
    6. Funds Data Reports
      1. Funds Summary Report
        1. How to Generate Funds Summary Report
      2. Adding Postage Report
        1. How to Generate Refill Operation Report
    7. Account Data Reports
      1. Account List Report
        1. How to Generate the Account List Report
      2. Single Account Report
        1. How to Generate Single Account Report
      3. Multi Account Report
        1. How to Generate Multi Account Report
      4. Operator List Report
        1. How to Generate the Operator Report
    8. System Data Reports
      1. Machine Configuration Report
        1. How to Generate a Machine Configuration Report
      2. Base Events Report
        1. How to Generate a Base Events Report
      3. PSD Events Report
        1. How to Generate a PSD Events Report
      4. IP Configuration Report
        1. How to Generate a IP Configuration Report
      5. Proxy Configuration Report
        1. How to Generate a Proxy Configuration Report
    9. Advanced Reporting
      1. Budget Consumption Report
        1. How to Generate a Budget Consumption Report
      2. Budget Limit Report
        1. How to Generate a Budget Limit Report
      3. Operator Activity Report
        1. How to Generate an Operator Activity Report
      4. Machine Activity Report
        1. How to Generate a Machine Activity Report
      5. Product Code Report
        1. How to Generate a Product Code Report
  7. Online Services
    1. iMeter Applications Overview
    2. Connecting to Online Services
      1. Automatic calls
      2. Manual Calls
        1. How to Call Online Services Manually (User)
        2. How to Call Online Services Manually (Supervisor)
      3. Synchronize Call
      4. Testing the Connection to Online Services
        1. How to Test the Connection to Online Services
    3. Uploading Statistics
      1. How to Upload Report Data to the Online Services Server
    4. System Online Services
      1. Ink Management Service
      2. Rate Protection
      3. Account Number
    5. e-Confirmation Services
      1. Service Overview
        1. eDelivery Confirmation
        2. eSignature Confirmation
        3. eCertified Mail
        4. eCertified Mail with Electronic Return Receipt
      2. e-Confirmation Service Customer Profile
      3. How e-Confirmation Service Works
        1. The Process in your Mailroom
        2. Getting e-Confirmation Status Data
      4. Processing e-Confirmation Items Using your Weighing Platform
        1. How to Process eConfirmation Items using the WP
        2. Checking e-Confirmation Records
        3. How to Display eConf Record List and Details
        4. Modifying an e-Confirmation Record
        5. How to Modify an eConf Record Status
  8. Configuring the System
    1. Settings Overview
      1. User Settings
      2. Supervisor Settings
    2. Logging in / out as the Supervisor
      1. How to Log in as Supervisor
      2. Exiting the Supervisor Mode
      3. How to Exit the Supervisor Mode
    3. Postage Default Settings
      1. Default Rate
        1. Changing the Default Rate
        2. How to Change the Default Rate
      2. Default Permit
        1. How to Change the Default Permit
      3. Checking on Zero Weight
        1. How to activate / de-activate Checking On Zero Weight
      4. Default Rate
        1. How to Change the Default Weighing Mode
      5. Automatic Date Advance
        1. How to Set the Automatic Date Advance Feature
      6. Fractional Print Mode Setting
        1. How to Activate / Deactivate Fractional Postage
    4. Creating Shortcuts
      1. Rate Favorites and Shortcuts
        1. Creating Rate Favorites
        2. How to Create a Rate Favorite
        3. Assigning Rate Favorites to Buttons
        4. How to Create/Modify Rate Favorite Shortcuts
        5. Deleting Rate Favorites
        6. How to Delete a Rate Favorite
      2. Direct Access Shortcuts (Button Bar)
        1. How to Create Direct Access Shortcuts
        2. How to Delete a Direct Access Shortcut
    5. Printing Default Settings
      1. Changing the Default Text
        1. How to Change the Default Text
      2. Changing the Default Ad slogan
        1. How to Change the Default Ad slogan
      3. Adding a Default Print Position Offset
        1. How to Set the Default Printing Offset
      4. Selecting a Default Label Printer
        1. How to Select the Default Label Printer
    6. Imprint Memories
      1. Standard Stamp Imprint Memory
      2. [Permit Mail] Stamp Imprint Memory
      3. Managing Imprint Memories
      4. How to Create an Imprint Memory
      5. How to Edit / Modify an Imprint Memory
      6. How to Delete an Imprint Memory
    7. Postage Warning Settings
      1. High-Value and Low-Funds Warnings
        1. How to Set the High-Value Warning Amount
        2. How to Set the Low-Funds Threshold
      2. Funding PIN Code
        1. How to Set/Cancel a Funding Code
    8. Sealer Default Settings
      1. Sealing Default Mode
        1. How to Set the Default Sealing Mode
      2. Moistening Default Level
        1. How to Set the Default Moistening Level
    9. Weighing Devices Settings
      1. Resetting the Weighing Platform
        1. How to Refresh Weight (WP)
        2. How to Set to Zero the Weighing Platform
        3. How to Tare the Weighing Platform (User)
        4. As Supervisor
        5. How to Set to Zero the Weighing Platform
        6. How to Tare the Weighing Platform (Supervisor)
      2. Dynamic Weighing Module High Accuracy Mode
        1. How to Activate the High Accuracy Mode
      3. Weighing Platform Automatic Selection
        1. How to Activate the Automatic Weight Detection on the WP
        2. How to De-activate the Automatic Weight Detection on the WP
      4. ePostage
        1. How to Activate / Deactivate ePostage Mode
        2. How to set the ePostage connection
      5. GEO Code
        1. GEO Code
        2. How to Change the GEO Code
        3. Geodesic map
        4. Geodesic codes
    10. Adjusting Display and Sounds
      1. Changing the Display Language
        1. How to Change the Display Language
        2. Setting Default Display Language
        3. How to Change the Display Language by Default
      2. Adjusting Display Brightness
        1. How to Adjust the Display Brightness
        2. Setting Default Display Brightness
        3. How to Change the Display Brightness by Default
      3. Enabling/Disabling Sounds
        1. How to Enable / Disable the Beeps
        2. Setting Default System Beeps
        3. How to Change the Beeps by Default
      4. Quiet Mode
        1. How to Activate the Quiet Mode
        2. Setting the Default System Quiet Mode
        3. How to Set the Default System Quiet Mode
    11. Other System Settings
      1. System Time-outs
        1. System Time-outs
        2. How to Adjust the Time-outs
        3. How to Set Default Time-outs
      2. Time and Date Management
        1. Checking/Adjusting Time and Date
        2. How to Check/Adjust the Machine Time and Date
        3. Daylight Savings Time Transitions
    12. Remote Label Dispenser (RLD)
      1. Introducing the RLD
      2. Configuring the RLD
        1. Declaring/Undeclaring the RLD
        2. How to Set the RLD Status
        3. How to Print with RLD by Default
      3. Maintaining the RLD
        1. How to Test the RLD
        2. How to Change the Label Roll
    13. Connection Settings
      1. Type of Connection to the Postal or Online Services
        1. How to Set the Postal/Online Services Connection
      2. LAN Settings
        1. How to Set LAN Parameters
    14. Connecting a PC
      1. Controlling remotely your Mailing System from a PC
        1. Activating a PC Connection
        2. Recovering System Control
        3. How to Deactivate the Remote Control Function
    15. Inserter Mode
      1. Activating an Inserter Mechanical-only Physical Connection
      2. How to Activate the Inserter Mechanical Connection
      3. Setting the Inserter Mechanical Mode (Physical) as Default
      4. How to Set the Inserter Mechanical Connection as Default
    16. Changing Motorized Conveyor Stacker Positions
      1. How to Install the Motorized Conveyor Stacker in Line (0°)
      2. How to Install the Motorized Conveyor Stacker at +90°
  9. Options and Updates
    1. Overview
      1. The Options and Updates Menu
        1. How to Access the Options and Updates Menu
      2. Using the Mailbox
        1. How to Read Messages as a User
        2. How to Read Messages as a Supervisor
        3. How to Clean your Mailbox
    2. Managing Optional Features
      1. Options List
        1. How to Display Options
      2. Activating New Options
        1. Steps to Activate Options
        2. How to Load/activate New Options
    3. Managing Custom Text Messages
      1. The List of Custom Text Messages
      2. How to Display the List of Text Messages
      3. Editing Text
      4. How to Add a New Text Message
      5. How to Modify or Delete a Text Message
    4. Managing Ad slogans
      1. Displaying the List of Ad slogans
      2. How to Display the List of Ad slogans
      3. Modifying the List of Ad slogans
      4. How to Modify or Delete an Ad slogan
      5. Downloading New Ad slogans
      6. How to Download New Ad slogans
    5. Managing Postal Rates
      1. Displaying the List of Rates
      2. How to Display the List of Postal Rates
      3. Downloading New Rates
      4. How to Download New Postal Rates
    6. Managing Permits
      1. Displaying the List of Permits
        1. How to Display the List of Permits
      2. Adding or Deleting Permits
        1. How to Add or Delete Permits
    7. Updating System Software
      1. Updating Procedure
      2. How to Update the System Software
  10. Maintenance
    1. Maintaining the Ink System
      1. In this Section
      2. Displaying Ink Tank Data
        1. How to Display Ink Tank Data (User)
        2. How to Display Ink Tank Data (Supervisor)
      3. Changing the Ink Tank
        1. How to Change the Ink Tank
      4. Displaying Print head information
        1. How to Display Print Head Information
      5. Cleaning the Printing Heads
        1. How to Test the Printing Quality
        2. How to Clean the Printing Heads Automatically
    2. Mail Specifications
      1. Replacing the Feeder Fingers rubber pad
        1. How to Replace the Feeder Fingers
    3. Maintaining the Sealer Water Network
      1. Filling the Sealer Bottle
        1. How to Fill the Sealer Bottle
      2. Cleaning the Water Filter
        1. How to Clean the Water Filter
    4. Cleaning the Mail Path
      1. Cleaning the Moistening Ramp of the Sealer
        1. How to Clean the Moistening Ramp (Sealer)
      2. Cleaning Belts and Rollers
        1. How to Clean the Accessory Belts and Rollers
      3. Cleaning Mail Path Sensors
        1. How to Clean the Mail Path Sensors
    5. Touchscreen Calibration
      1. How to Calibrate the Touchscreen
    6. Maintenance
      1. Performing the Update Registration Procedure to Change Address
        1. How to Run Update Registration
  11. Troubleshooting
    1. Envelope Stoppages and Jams
      1. Print Base Stoppages
        1. How to Clear Jammed Mail in the Print Base
      2. Feeder Stoppages/Jams
        1. How to Clear Mail Jammed in the Feeder
      3. Dynamic Weighing Module Stoppages and Jams
        1. How to Clear Mail Stalled in the Dynamic Weighing Module
    2. Label Stoppages and Jams
      1. Problem : A Label is Stalled in the Print Base
        1. How to Clear a Label Jammed in the Base
    3. Weighing Problems
      1. Problem : The Weighing Platform or Dynamic Weighing Module does not Weigh Properly
    4. Diagnostics and System Data
      1. Diagnostics
        1. How to Access the Diagnostics
      2. System Data
        1. How to Display the Software Data
        2. How to Display the Hardware Data
        3. How to Display the Events Lists
        4. How to Display the Machine Counters
  12. System Specifications
    1. General Specifications
      1. Base
      2. Feeder
      3. Dynamic Weighing Module
    2. System Connections
      1. Base + Feeder
      2. Base + Feeder + Dynamic Weighing Module
      3. Base + Stacker
    3. System Connectors
      1. Base connectors
        1. On the right-hand side
        2. On the right-hand side
      2. Feeder connectors
      3. Dynamic Weighing Module connectors
      4. Conveyor Stacker connectors
    4. Mail Specifications
      1. Envelope Characteristics
      2. Label Characteristics
    5. Operating Specifications
    6. Envelope Stoppages and Jams
    7. Menu Reference
      1. User Menu
      2. Supervisor Menu