USA Knowledgebase

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Use the guided approach below to find the information you need quickly.
• Step 1: Select your product or system.
• Step 2: Select your model.
• Step 3: Choose an article | icon that closely matches your question.
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We are in the process of changing access levels. Contact J.Koonz@neopost.com
with any issues.

See What's New for additional information on Service Technician logins.
Select your product or system:
Addressing Systems Document Systems Folding Systems Jogger Systems Letter Openers
Mailing Systems ICON_DIG-PRINT Scales Software Solutions Icon Tabbing Systems

Icon_tip_SmBox Instead of using the guided approach shown above, you can type your model  and the word helpdesk in the Search Text Box ... then click on Search. Example: Type "is-330 helpdesk" and click on Search.

To return to the opening search page (product/system selection) click on the company logo located on the top left-hand corner of every page.

Once you reach a HelpDesk Page or a Product Page, pages open in a new window. Once you are in a new window, you should not use the "company logo" to return to the opening search page.